Upon arrival you step into a place where you get warmly welcomed. Innocent was there for us and our questions whenever needed, also before arrival responded to all mails quickly and informative. We had him also arrange the Safari, which was perfect. He knows some funny episodes about the National Parks and especially the crater he is happy to share when you ask. Lovely breakfast at a time that suits you and optional dinner (even for vegetarians if you require) . We loved his playful dog Castro a lot and the beautiful garden. And on the last night enjoyed soccer+drinks with him and his lovely girlfriend. All in all a fantastic stay. We recommend and will certainly stay there if we ever return to Arusha.